860-384-5231

Cathy's house of chickens

Quality Poultry Sales

SPECIALIZING IN GROW OUTS SO YOU DON'T HAVE TO DO THE WORK! CHICKS ALSO AVAILBLE. PICK UP ONLY NO SHIPPING

Cathy's House of Chicken's Policy

Chicks are guaranteed for 48 hours after pick up. Due to many different factors that are involved with the proper care of your chick I cannot guarantee any longer than that. If you do have a loss within the 48 hours time frame, in order for a replacement the deceased bird but come back with you at time of pickup of the replacement.  At that time a replacement of the same breed if available or equal money value of another breed will be given to you.


Sexing on chicks can not always be accurate. If you are sold a sexed chick and it turns out to be a rooster, you must contact me between 10 weeks and no later than 18 weeks of age. I would need pictures of the bird, the tail feathers and  a whole body shot and if you can get the bird on video crowing that would be a plus. At that time I would set up a time with you to switch the bird out for a hen. If the same breed is available or another breed of equal money value will be given to you at the time of the swap.  


Straight run chicks are sold as straight run and no swap outs will be given


When purchasing a started pullet  and  the bird turns out to be a rooster you must contact me at the latest of 18 weeks of age in order for me to replace the bird. I would also need pictures of the tail feathers, a whole body shot and if you can get a video of the bird crowing that would be great.  We would then set up a time for a swap of the same breed or another breed of equal money value.


IMPORTANT:  HERE AT CATHY'S HOUSE OF CHICKENS WE ADVISE YOU TO QUARENTINE ALL NEW BIRDS FOR A MAXIMUM OF 30 DAYS.


When birds are purchased from us they will be looked over by myself and by you the buyer. All birds will be sold healthy with no signs of illness by the naked eye. Unfortunately, birds carry disease and stress can bring out underlying issues that is not seen by the naked eye,  this is why it is crucial to quarantine all new birds for 2 weeks to 30 days.  We advise that the new birds be given apple cider vinegar with the mother and lots of herbs to help calm the birds immune system. If you decide not to quarantine your new birds  we are not responsible for disease transmitted between existing flocks and the new birds.


If you should purchase a started pullet and the pullet comes down with an illness, you must contact me right away so we can discuss how to treat the bird. When purchasing a started pullet there is a 1 week guarantee on the bird. Once the bird leaves my premises I cannot control how the bird is kept, such as living conditions, feed, water, proper housing and cleaning. If your bird dies within the 1 week timeframe I will replace the bird of either the same breed or of equal value depending on what is available. At no given time are refunds issued. You must understand that we are dealing with livestock and chickens carry disease. There is no way for me to know what is going on inside the birds body system. It is vital that you get to know your birds and recognize the signs and symptoms of illness so it can be treated in a timely manner. 


When purchasing birds from Cathy's House of Chickens you acknowledge that you have read the policies and understand. If there is any questions, please don't hesitate to ask.